BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//ChamberMaster//Event Calendar 2.0//EN
METHOD:PUBLISH
X-PUBLISHED-TTL:P3D
REFRESH-INTERVAL:P3D
CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTART:20260608T160000Z
DTEND:20260608T173000Z
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:Level Up Workshop: Service is Black Hospitality is Color
DESCRIPTION:Level Up Workshop: "Service is Black & White\; Hospitality is Color"\n\nInspired by Unreasonable Hospitality by Will Guidara\n\n \n\n\n\nAs the summer season approaches\, Tahoe Chamber\, in partnership with Edgewood Tahoe Resort\, invites hospitality and service-based professionals to a Level Up Workshop focused on elevating customer service into true hospitality. \n\n\n\nFacilitated by Kathy Healy\, Training and Development Manager at Edgewood Tahoe Resort\, this interactive session will provide practical\, real-world strategies to strengthen guest connections\, support team leadership\, and create memorable experiences. Participants will explore how to lead with a people-first mindset\, build emotional intelligence\, align service with brand values\, and turn everyday interactions into intentional moments that exceed expectations. \n\n\n\nThis workshop is designed for individuals and teams looking to perform at their best during peak season through guided facilitation\, hands-on learning\, and actionable tools that can be applied right away. \n\n\n\nKathy Healy is an HR professional with more than 10 years of experience in training and development\, including nearly five years in luxury hospitality. She holds a PHR certification from HRCI and a master's degree in organizational leadership\, bringing a strong background in motivating and engaging teams through meaningful learning experiences.  \n\n \n\n\nSpace is limited to 50 in-person attendees.\n\n***Each in-person participant will receive a copy of Unreasonable Hospitality by Will Guidara*** \n\n\n\nRegister today and invest in you and your team's success this summer.
X-ALT-DESC;FMTTYPE=text/html:<div background-color:="" class="OutlineElement Ltr SCXW267996241 BCX0" font-size:="" segoe="" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; clear: both\; cursor: text\; overflow: visible\; position: relative\; direction: ltr\; font-family: " ui="">\n<div class="OutlineElement Ltr SCXW267996241 BCX0" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; clear: both\; cursor: text\; overflow: visible\; position: relative\; direction: ltr\; color: rgb(0\, 0\, 0)\; font-family: &quot\;Segoe UI&quot\;\, &quot\;Segoe UI Web&quot\;\, Arial\, Verdana\, sans-serif\; font-size: 12px\;">\n<p class="Paragraph SCXW267996241 BCX0" paraeid="{c881d77d-d05e-418a-b043-5aaeb13e703c}{6}" paraid="445653927" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; overflow-wrap: break-word\; vertical-align: baseline\; font-kerning: none\; background-color: transparent\; color: windowtext\;"><span class="TextRun SCXW267996241 BCX0" data-contrast="auto" lang="EN-US" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; font-size: 12pt\; line-height: 19px\; font-family: Aptos\, Aptos_EmbeddedFont\, Aptos_MSFontService\, sans-serif\; font-variant-ligatures: none !important\;" xml:lang="EN-US">Level Up Workshop: &ldquo\;Service is Black &amp\; White\; Hospitality is Color&rdquo\;<br />\nInspired by Unreasonable Hospitality by Will Guidara</span><br />\n&nbsp\;</p>\n</div>\n\n<div class="OutlineElement Ltr SCXW267996241 BCX0" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; clear: both\; cursor: text\; overflow: visible\; position: relative\; direction: ltr\; color: rgb(0\, 0\, 0)\; font-family: &quot\;Segoe UI&quot\;\, &quot\;Segoe UI Web&quot\;\, Arial\, Verdana\, sans-serif\; font-size: 12px\;">\n<p class="Paragraph SCXW267996241 BCX0" lang="EN-US" paraeid="{ebecbbcf-2b21-4f19-a67b-c5f56e34f01d}{120}" paraid="892709577" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; overflow-wrap: break-word\; vertical-align: baseline\; font-kerning: none\; background-color: transparent\; color: windowtext\;" xml:lang="EN-US">As the summer season approaches\, Tahoe Chamber\, in partnership with Edgewood Tahoe Resort\, invites hospitality and service-based professionals to a Level Up Workshop focused on elevating customer service into true hospitality.&nbsp\;<br />\n<br />\nFacilitated by Kathy Healy\, Training and Development Manager at Edgewood Tahoe Resort\, this interactive session will provide practical\, real-world strategies to strengthen guest connections\, support team leadership\, and create memorable experiences. Participants will explore how to lead with a people-first mindset\, build emotional intelligence\, align service with brand values\, and turn everyday interactions into intentional moments that exceed expectations.&nbsp\;<br />\n<br />\nThis workshop is designed for individuals and teams looking to perform at their best during peak season through guided facilitation\, hands-on learning\, and actionable tools that can be applied right away.&nbsp\;<br />\n<br />\nKathy Healy is an HR professional with more than 10 years of experience in training and development\, including nearly five years in luxury hospitality. She holds a PHR certification from HRCI and a master&rsquo\;s degree in organizational leadership\, bringing a strong background in motivating and engaging teams through meaningful learning experiences.&nbsp\;&nbsp\;<br />\n&nbsp\;</p>\n\n<div class="OutlineElement Ltr SCXW192664230 BCX0" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; clear: both\; cursor: text\; overflow: visible\; position: relative\; direction: ltr\; background-color: rgb(255\, 255\, 255)\;">\n<p class="Paragraph SCXW192664230 BCX0" paraeid="{c881d77d-d05e-418a-b043-5aaeb13e703c}{28}" paraid="1265686651" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; overflow-wrap: break-word\; vertical-align: baseline\; font-kerning: none\; background-color: transparent\;"><font face="Aptos\, Aptos_EmbeddedFont\, Aptos_MSFontService\, sans-serif"><span style="font-variant-ligatures: none\;"><strong>Space is limited to 50 in-person attendees.</strong><br />\n***Each in-person participant will receive a copy of Unreasonable Hospitality by Will Guidara***&nbsp\;</span></font></p>\n\n<p class="Paragraph SCXW192664230 BCX0" paraeid="{c881d77d-d05e-418a-b043-5aaeb13e703c}{28}" paraid="1265686651" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; overflow-wrap: break-word\; vertical-align: baseline\; font-kerning: none\; background-color: transparent\;"><br />\n<font face="Aptos\, Aptos_EmbeddedFont\, Aptos_MSFontService\, sans-serif"><span style="font-variant-ligatures: none\;"><strong>Register today and invest in you and your team&rsquo\;s success this summer.&nbsp\;</strong></span></font></p>\n</div>\n</div>\n</div>\n
LOCATION:Edgewood Tahoe Resort | Ballroom Light Refreshments Provided Virtual Option Available
UID:e.1613.26128
SEQUENCE:3
DTSTAMP:20260506T190745Z
URL:https://business.tahoechamber.org/events/details/level-up-workshop-service-is-black-white-hospitality-is-color-26128
END:VEVENT

END:VCALENDAR